Privacy Policy

Last updated October 13, 2026

1. What we collect

• Account info — your name and email, which you type in or, if you choose "Continue with Google," Google shares with us (see section 4)
• Guest accounts — if you choose "Start without an email," you get an account straight away without giving us an email or a name. What you create in it is stored like any account's (below). Until you add an email, a guest account can only be opened in the browser that made it, and a guest account that hasn't been opened for 30 days is deleted, with everything in it. If you add an email, it becomes an ordinary account, with everything you made in it kept
• Content you create in the tools — checklist items, budget entries, notes, SWOT entries, deadlines and your reminder setting, each project's launch date, business plans, AI conversations
• Free tries before you make an account — the questions you ask the AI advisor and its answers stay in your browser, not on our servers, and a random ID in your browser lets us count how many free answers you've had today (see sections 3 and 6)
• Billing information, handled entirely by Stripe — this site never sees or stores raw card numbers
• If you buy extra AI credits, a record of each purchase — how many credits, the amount paid, when, and Stripe's reference numbers for the checkout and the payment — and your remaining extra credits
• If you buy a business plan for a project, a record of the purchase — which project it's for, the amount paid, when, and Stripe's reference numbers for the checkout and the payment
• Anonymous visit counts — which pages are viewed and how people find the site, without cookies or anything that identifies you (see section 6)
• Ad measurement through the Meta Pixel, when your browser allows it — which pages you open here and whether you sign up, buy a plan, buy extra credits or buy a business plan (see section 6)
• Web pages you choose to share with the AI advisor from the Chrome extension, if you use it (see section 7)
• Tasks you give the Chrome extension in "Act", and the pages it works on to carry them out (see section 7)
• Feedback you send from the app — your message, which part of the app you were in, and your screen size. If you're logged in, it's linked to your account so we can reply to your account's email; if not, or if you're on a guest account, we only have an email address if you choose to leave one. We're sent a copy by email when it arrives
• Applications to our affiliate program or group plans — what you enter in the form (your name, email, organization, website, PayPal email for payouts, and your message). We're sent a copy by email when it arrives
• If your plan comes from an organization's group plan, which organization's plan you joined and when

2. How we use it

We use the information we collect to provide and improve the Service — including storing your projects and tool data, generating AI responses, processing payments, and providing customer support. Once you confirm your email address, we send you a short series of tips emails over your first few weeks, and later we may send one email asking for a review. Every one of these has an unsubscribe link, and unsubscribing doesn't affect emails you need, like sign-in codes, password resets and receipts. If you keep deadlines in the Deadline Calendar (on Basic and up), we email you a week before and the day before each deadline that has its reminder on, at most one email a day; you can turn these off in the calendar or from the link in any reminder. If you share a business plan by link, anyone who has the link can see that plan, numbers included, until you turn the link off; shared plans aren't listed anywhere or shown to search engines. If you joined an organization's group plan, the organization may be told how many of its seats are in use, but not what you do in the app. We do not sell your personal information. Apart from the ad measurement described in section 6, we don't share it with advertisers, and we never share your account details, what you type into the app, or your AI conversations with them.

3. AI processing

When you use the AI advisor, including free tries before you make an account, your messages are sent to an AI provider to generate a response:

• Replies normally come from an open AI model made by DeepSeek, run by DeepInfra, a US company. DeepSeek itself does not receive your messages, and DeepInfra states that it does not store the content of these requests or use it to train models.
• Whenever DeepInfra is unavailable, replies come from Anthropic's API instead.
• When you choose the Expert level (on the Premium and Premium+ plans), replies come from Anthropic's Claude, with DeepInfra as the backup.

When you write a business plan, what it's written from is sent to Anthropic's Claude so it can write the plan: your project's checklist, budget, calculator numbers, SWOT, notebook and recent conversation with the AI advisor, and the cover details you enter. The plan it writes is saved in your account.

When you use "Add from a photo" in the Budget Tracker, the photo you choose is sent to Anthropic so the budget items in it can be read. Each provider processes this data according to its own privacy policy and terms, available at deepinfra.com and anthropic.com. We send only your conversation with the AI advisor (including any web page you share from the Chrome extension, and for a task in the extension's "Act" mode, the task, the steps so far and the page it's working on) any photos you choose to import, and what a business plan is written from — never your billing information or account password.

4. Data storage and security

Your account data is stored in a Postgres database hosted by Supabase, protected by row-level security so that you can only access your own data — enforced at the database level, not just through the app's interface. If you choose "Continue with Google," Google confirms who you are and shares your name, email address, profile picture and an ID for your Google account with us; we never see your Google password. We use them only for your account, as we would for an email sign-up (the picture isn't shown anywhere), and Google handles the sign-in under its own privacy policy at policies.google.com/privacy. Payment information is handled entirely by Stripe; this site does not store raw card numbers. Emails from Launching Desk — sign-up codes, password resets, the tips and review emails, deadline reminders, and the copies of feedback and applications we receive — are sent through Resend, according to its privacy policy at resend.com. We use industry-standard measures to help protect your data, but no method of storage or transmission is completely secure.

5. Your rights

You can delete your account yourself at any time: in the app, open Account in the sidebar and choose Delete your account. This permanently deletes your account and everything in it — projects, tool data, notes, deadlines, business plans (which turns off their share links), AI conversations, and any feedback you sent — and cancels any active subscription so you aren't charged again. Any extra credits you bought and haven't used, and any business plan you bought for a project, are removed with it; we keep the record of each purchase for our accounts, without your name or email. Stripe keeps the payment records it's required to keep by law.

You can also exercise any of the following by contacting us at launchingdeskapp@outlook.com:

• Access the data associated with your account
• Request deletion of your account and its data
• Export your project data

6. Cookies, visit counts and ad measurement

Apart from the Meta Pixel described below, Launching Desk does not use analytics or advertising cookies.

To see how people find the site, we count page views. Each time you open a page, we record only:

• which page it was (for example, the home page or the app)
• the name of the website whose link brought you here, such as google.com — never the full address of that page
• a short tag in the link you followed, if it had one (for example, "?ref=reddit")
• whether your screen is phone, tablet or computer sized

Nothing is stored on your device for this, and we don't record your IP address, your account or any other identifier, so these counts can't be linked to you or to each other. Reloading a page isn't counted again. If your browser sends a Do Not Track or Global Privacy Control signal, your visits aren't counted at all. The counts are kept in the same database as the rest of the Service and are only visible to us as totals.

Ad measurement (Meta Pixel). To see whether our Facebook and Instagram ads work, pages on this site load the Meta Pixel, a tool from Meta Platforms, Inc. It sets a cookie (named _fbp) and tells Meta which pages you open here, and when you create an account (a guest account included), add an email to a guest account, start checkout, or buy a plan, extra credits or a business plan (with the price), along with technical details Meta collects itself, such as your IP address and browser. Meta may connect this with your Facebook or Instagram account and uses it under its own Privacy Policy (facebook.com/privacy/policy), including to measure and improve ads. We've turned off Meta's automatic reading of buttons and forms, so it doesn't receive your email, your password or anything you type into the app. The pixel doesn't load at all if your browser sends a Do Not Track or Global Privacy Control signal, for visitors in Europe, or on the unsubscribe, password reset and shared business plan pages. You can also limit ads based on your activity in the Ad preferences of your Meta account.

Free tries. If you ask the AI advisor something before making an account, your browser keeps a random ID and how many free answers you have left today (in its local storage), and the chat so far in that tab, so a reload doesn't lose it; if you then create an account, the chat is saved to it. To allow two free answers a day per device and a few per internet connection, our server counts them by that ID and by your IP address, but doesn't store either one: the counts are kept under codes scrambled from them with the date and a secret key (a keyed hash), which don't show the ID or the address and change every day, and they're deleted after about two days. We don't keep the questions or answers from free tries on our servers. Separately, as with any website, the companies that host the Service briefly keep records of the requests they handle, including IP addresses, for security and troubleshooting.

Links from affiliates and organizations. If you arrive through an affiliate's link (one ending in ?ref=) or an organization's member link (?group=), your browser keeps that link's short code for up to 60 days (30 for member links), so the affiliate can be credited if you subscribe, or so you can join your organization's plan once you've signed up. Affiliates aren't told who you are.

Staying logged in relies on a session token managed by Supabase, which is necessary for the Service to function and is not used to track you. For a guest account, that token, kept in your browser's storage, is the only way to open the account until you add an email.

7. The Launching Desk extension for Chrome

The optional Launching Desk extension for Chrome lets you ask the AI advisor about the web page you're looking at.

• What it reads: only a tab you've shared with it (by clicking its icon on that tab, choosing "Ask Launching Desk" from the right-click menu, or choosing "Always allow" for that site), and only when you send a question with "Share page" on. It then reads that page's address, title, visible text (up to about 15,000 characters) and any text you've highlighted. It doesn't read your other tabs, record your browsing history, or watch pages in the background.
• Where it goes: the page goes with your question to Launching Desk and on to the AI provider that writes the answer, as described in section 3. We don't keep the pages you share or your chats in the extension; for each answer we record only the credits used and how much page text was sent, never the text itself.
• What stays in your browser: your sign-in and settings are kept in the extension's storage on your computer, and the current chat until you close the browser. Signing out or removing the extension deletes them.
• What you choose to keep: if you click "Save to notebook", that answer, with your question and the page's address, is saved as a note in the project you picked.
• Act (letting it do things for you): if you switch the panel to "Act" and give it a task, it works in tabs you can watch: the one you're on, or ones it opens. For each step it reads the page it's working on (its address, title, the text on screen, and the labels of the links, buttons and form fields on it) and sends that, with your task and the steps so far, to Launching Desk and on to the AI provider, which chooses the next step. It never reads or sends what's in password, card, bank, Social Security, tax ID, date of birth, license or passport fields, never types into them, and never uploads files; and wherever it is, it hides anything that looks like a card or Social Security number and never types one. It asks you before it uses each new site, before it clicks a button or box or picks from a list, and before it sends anything, and it doesn't use email, banking, payment or account-security sites. It follows links and fills in text fields without asking (some sites save what's typed in a field right away). What it types into a site (such as the details you give it for a form) goes to that site, under that site's own privacy policy. As with chats, we don't keep your tasks or the pages: for each step we record only the credits used and how much page text was sent.

You can take back access to a site you've allowed (including access to all sites, if you gave it for "Act") from the extension's account menu ("Sites you've allowed") or on Chrome's Extensions page.

8. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll post a notice on the Service or email the address associated with your account before the changes take effect.

9. Contact

Questions about this Privacy Policy, or requests related to your data, can be sent to launchingdeskapp@outlook.com.